However, if you use the annotation tools in the app (highlighting, writing notes, etc.), I'd recommend checking at LDS.org/notes first to make sure your recent notes and annotations have been syncing (to make sure you won't lose anything important if you delete and reinstall the app). If none of the above works, you can delete the app and reinstall it from the App Store, to reset it. This could also help free up some memory. Close all of your open programs by swiping them out of recent apps.This may help free up some memory, for a faster launch. It sounds like theres something blocking the connection to the Churchs content servers. If the device is low on memory, it may be failing to download a content update completely. Re: Unable to open or download content to Gospel Library.
Check how much storage space you have remaining on the device.If you're not connected to internet at all, the app won't try to get updated content but you may have trouble if you're in a between state – connected to internet, but the internet is slower than normal. Make sure you're connected to a good internet connection, in case the app is trying but failing to download a content update.If you're having trouble starting the app, here are some things you can try: